4421 E Dixon Blvd Shelby, NC 28152-7976
Location: In-person
Job Type: Full-time
Compensation: $62,592.66 - $100,000.00 per year
Join the team at Shelby Honda & Shelby Kia. In this role, you aren't limited to a single brand; you have the unique opportunity to sell both new Honda and Kia vehicles, alongside a vast selection of pre-owned inventory. We are seeking motivated individuals dedicated to providing a "10/10" customer experience while maximizing their earning potential through our high-volume, opportunity-driven environment.
End-to-End Sales: Guide customers through the full sales cycle-from initial contact and vehicle demonstration to delivery and follow-up.
Relationship Building: Develop genuine connections and proactively generate business through referrals.
Performance Excellence: Meet or exceed sales goals while maintaining high customer satisfaction (CSI) scores.
Process Management: Utilize CRM tools to manage your pipeline, handle paperwork accurately, and ensure a seamless financing and delivery process.
Professional Growth: Stay engaged in ongoing training and continuously develop your sales expertise.
Attitude: Positive, professional, and coachable.
Mindset: Self-motivated, performance-driven, and organized.
Skills: Strong communication abilities and the capacity to thrive in a fast-paced environment.
Experience: Automotive sales or customer service experience is preferred but not required.
Education: High School Diploma or GED (required).
Unlimited Inventory: Access to new Honda and Kia models plus a large pre-owned selection.
Supportive Environment: Leadership focused on your professional development, accountability, and growth.
Structured Success: Access to proven sales processes and continuous training.
Comprehensive Benefits: * 401(k) and Retirement Plan
Health, Dental, and Vision Insurance
Life Insurance
Paid Time Off (PTO)
Be the Face of Shelby Honda Service
We are seeking a high-energy Automotive Service Advisor to serve as the vital link between our customers and our expert service team. If you are a natural communicator who thrives in a fast-paced environment and possesses a passion for delivering exceptional customer experiences, we want to talk to you.
Greet customers promptly and professionally, accurately documenting their vehicle concerns and service needs.
Serve as a primary point of contact, keeping customers informed throughout the repair process with clear, timely communication.
Translate technical issues into easy-to-understand explanations for our guests.
Advise customers on recommended maintenance and repairs, ensuring their vehicle remains safe and reliable.
Manage service workflow, maintain accurate repair orders, and ensure high levels of customer satisfaction and retention.
Previous experience in automotive service advising or customer-facing sales roles.
Strong multitasking skills with the ability to handle high volumes of repair orders efficiently.
Professional appearance and a friendly, solution-oriented attitude.
Proficiency with dealership management software and basic computer systems.
A commitment to providing an honest, transparent, and top-tier service experience.
Competitive performance-based compensation.
A supportive, team-driven dealership environment.
Opportunities to work with an industry-leading brand.
Professional growth and ongoing training to sharpen your skills.
Are you ready to deliver excellence? If you have a passion for customer care and are ready to help drive our service department to the next level, apply today.
Join the Team at Shelby Honda
Are you a skilled technician looking to elevate your career with a high-volume dealership? Shelby Kia is looking for a dedicated Automotive Service Technician to join our team. We are committed to providing top-tier service to our customers and require professionals who take pride in their craft, efficiency, and diagnostic accuracy.
Perform routine maintenance, including oil changes, tire rotations, and fluid flushes.
Diagnose and repair complex mechanical and electrical issues using factory-authorized tools.
Complete detailed multi-point inspections to ensure customer vehicle safety and performance.
Maintain accurate documentation of all services performed.
Collaborate with service advisors to communicate repair needs and status updates effectively.
Proven experience as an automotive technician (KIA or import experience is a major plus).
Strong diagnostic and troubleshooting skills.
Ability to work in a fast-paced environment while maintaining high quality standards.
A commitment to staying current with evolving automotive technology and training.
A valid driver's license and a clean driving record.
Competitive compensation package.
State-of-the-art shop environment and tooling.
Ongoing training and professional development opportunities.
A supportive team culture focused on collective success.
Ready to grow with us? If you are a motivated technician who values precision and customer satisfaction, we want to hear from you.
